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The United Republic of Tanzania

Ministry of Education, Science and Technology

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Certificate Verification

Certificate Verification Manual

Learn how to submit certificate verification requests, manage ongoing applications, and follow approval status from login through final results.

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Illustrated Certificate Verification Preview

View the illustrated guide for the certificate verification workflow directly in the manual.

The PNG preview highlights the full certificate verification process in a clear, visual format.

Use the image as a quick reference while you read the detailed instructions below.

TEMIS Certificate Verification User Manual illustration

1. Overview

This manual explains how to use the Elimu Portal front office for certificate verification services. It covers login, application submission, dashboard tracking, and approval results.

2. Access and Authentication

  • Visit the portal in your browser.
  • Sign in using your account credentials.
  • Certificate verification pages are protected and require authentication.
  • If you access the service without signing in, the portal redirects you to the home page with a sign-in prompt.

3. Starting a Certificate Verification Request

Use the certificate verification service page at /certificate-verifications to begin a new request.

  • Click "New Verification Request" to open the guided workflow.
  • The request follows a multi-step form with clear progress stages.
  • Complete the three main sections before submitting.

4. Personal Details

  • Provide your full name and contact information.
  • Enter your national ID or passport number.
  • Confirm your birth date and address details.
  • Complete all required fields before proceeding.

5. Academic Details and Certificate Upload

  • Add your academic qualification details and certificate information.
  • Typical entries include qualification level, type, grades, index number, and exam year.
  • Upload certificate files as required by the form.
  • Ensure documents are complete and readable before submission.

6. Declaration and Submission

  • Review all entered information for accuracy.
  • Agree to the declaration terms.
  • Submit the certificate verification request.
  • After submission, your request is sent for review.

7. Dashboard and Tracking

  • After submitting, the portal redirects you to the verification dashboard.
  • The dashboard displays all active certificate requests.
  • View request date, certificate type, purpose, and status.
  • Use the dashboard to continue saved requests or open details.

8. Status Categories

  • In Progress: request is being completed or waiting submission.
  • Submitted: request has been sent for review.
  • Approved / Attended: the verification is processed and accepted.
  • Rejected / Blocked: the request was denied or blocked.
  • Partial Approval: some certificates are approved while others require correction.

9. Resume or Edit Existing Requests

  • Continue incomplete applications from the dashboard.
  • Click "Continue" or open saved details to resume.
  • The app may reopen the workflow at the correct stage.
  • You can also resume via direct URL parameters if supported.

10. Troubleshooting

  • If your session expires, log in again.
  • Refresh the dashboard if application data fails to load.
  • Verify required fields and uploaded documents before submitting.
  • Contact support if status updates do not appear.